TESTIMONIALS

We were in Tofino for the day and decided to pop into this area favourite for lunch. The last time we ate at Shelter was at its old location. This new location is a nice upgrade on the harbour. Contemporary west coast vibe with cozy fireplace classy casual atmosphere and food. I had an amazing chowder with salmon mussels and clams. My husband had the lingcod fish and chips. A lovely lunch and great service. Highly recommend.

Food: 5/5 | Service: 5/5 | Atmosphere: 5/5

Emily Bodrug

Local Guide·84 reviews·163 photos

2 months ago

Our family will forever be grateful to Shelter Restaurant for giving us such a meaningful and beautiful evening with my aunt Elaine, who is currently in palliative care.
The four of us came in hoping simply to share a nice dinner together. What we experienced was so much more. From the moment we arrived, there was a warmth and gentleness that wrapped around us. The atmosphere … the soft, intimate lighting, the cozy energy of the room… created the perfect space to slow down, connect, and truly be present with one another during such tender times.
Dana, our host, welcomed us with such kindness and sincerity. Right away, we felt cared for.
Roslyn, our lovely server, was extraordinary. She guided us through the food with such thoughtfulness and helped us choose the most perfect main courses. Her warmth felt genuine, never rushed, and deeply compassionate. At one point, we even shared a tear together… a moment of real human connection that we will never forget.
Paula, the wine specialist, brought not only amazing wine to our table but also incredible heart. She took the time to talk with us, to listen, to share a hug, and to offer warmth in a way that went far beyond service. That kind of compassion cannot be taught….it is simply who she is. And she has so much fun and wit to her as well! Jay Archer, the manager, ensured everything flowed seamlessly. We felt quietly supported the entire evening, and that leadership presence made all the difference. And though we never met Steph, the General Manager, it’s clear she played a huge role in making this evening possible. The care woven into every detail speaks to thoughtful leadership behind the scenes.
A special thank you to Chef Matheus… and the rest of the kitchen staff working… the entire meal itself was exceptional. We started with burrata that was fresh and creamy, followed by the tuna tartare on rice, which was beautifully balanced and delicate. The scallops were cooked perfectly, paired so well with the crispy Brussels sprouts. The salmon risotto was rich and comforting, the mussel linguine full of flavour and depth. And the chocolate cream balls to finish were pure joy …. the sweetest ending to a deeply meaningful evening! Every bite, every pour of wine, every interaction felt intentional. We came in as a family of four during one of life’s most fragile chapters. We left feeling held, nourished, and profoundly thankful. Shelter gave us more than dinner … you gave us a memory we will carry forever. From the bottom of our hearts, thank you.